Frequently Asked Questions

Why choose Travely Pet?

Because we have years of experience in the pet travel industry, real-world knowledge of airlines, destinations, requirements, and processes. We support each family with clear information, professional assistance, and a warm, personal touch that makes all the difference.

What knowledge do they have about documentation and requirements?

What happens if something unexpected happens during the trip?

Do you have experience in escorted transfers?

What differentiates their consulting services from basic management?

Our experience allows us to anticipate the most common problems and resolve them quickly. We know how to handle airline changes, security checks, additional requests, or delays, so your pet is always protected.

Our advice isn't generic: we analyze your specific situation, your pet, your destination, and the type of trip. We explain what you truly need, based on our experience and what we've observed in hundreds of real trips.

We have years of experience working with international standards, certificates, passports, official veterinary clinics, and the regulations of each destination. We guide you step by step to ensure your pet has everything they need, without mistakes or surprises.

Yes. Our carriers have years of experience traveling with pets, handling paperwork, inspections, layovers, and special situations. Your pet will travel safely, supervised, and accompanied throughout the entire journey.

How far in advance should I prepare for the trip?

Based on our experience, we recommend organizing your trip between 2 and 8 weeks in advance, depending on the destination. This allows us to ensure everything is perfect: documents, vaccinations, transportation, and your pet's well-being.

Do they offer support throughout the entire process?

Yes. From the first message until the moment your pet arrives at its destination, we'll be with you, offering the peace of mind of those who have already walked this path hundreds of times.